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Become

Building a business on Mumbai’s traffic

Co-founder of Traffline, a traffic info service started in Mumbai, explains how he and his team made the startup successful.
by The Editors | editor@themetrognome.in

It was a revolutionary idea for the country – log on to a website or app and find your nearest road route, with directions on how to get there and how much time you would need. When Brijraj Vaghani and Ravi Khemani (left and right in pic above) returned from the US at the end of 2008, however, they realised that the germ of a great idea they had could develop into something big and beneficial for India.

trafflineThe duo started Traffline in 2012, and till date, the traffic info service has been one of the fastest growing ones in the country. It is of especial use in busy cities like Mumbai and Delhi, where there is a heavy reliance on road transport. “However, India does not have a culture where one looks up information on the web or on one’s mobile phone when it comes to travel,” says Brijraj, speaking to The Metrognome from his Vile Parle office.

“Indians don’t check out traffic conditions till they are actually stuck in traffic. And even then, they avoid travelling instead of looking for alternate routes. Inculcating the culture of looking up traffic info before leaving the house, then making it a habit, was the biggest challenge for us,” he explains.

Small beginnings

Brijraj and Ravi set up Birds Eye Technology in 2011, and Traffline started operations in 2012. India is a very rich market for traffic apps, Brijraj says, because of the “multiple modes of transport, the multiple routes you have, especially in Delhi.” He adds, “We got together with two more guys – Sushant Bansode and Rizwan Ansari, and got working on Traffline.”

“You must build a good team, and you must be willing to go out there and sell your idea. Going out on the field is crucial. You cannot build your business sitting in office,” Brijraj says.

The start was frustrating – where were they to source data from? “The infrastructure to map and source data did not exist, not just in Mumbai, but even in Delhi and Bengaluru,” Brijraj says. “We had to actually go out on the field and collect data. Our initial data came from GPS installed in cabs and private vehicles. We also approached the Mumbai traffic police, but they were not helpful at first. It was tough.”

The team started work with field operations, renting out servers from Amazon, and procuring office space. “We procured angel funding in the first year. This took care of our inter-country travel, staff salaries, business development. Building the software itself took up to Rs 15 lakh,” Brijraj says.

Traffline has just received its third series of funding. “With every phase of funding, we expand our staff and business a bit more,” Brijraj explains, adding that Traffline aims at a presence in 10 Indian cities by the end of year 2014.

How does one start a business like this?

There is no substitute for ground work and market research. “What is the need for such a service? Who will benefit? What are the ways to make the business more user-friendly? Entrepreneurs must ask themselves these questions,” Brijraj advises. “There must be a plan at the very start – how much money will be needed, what are the business development plans, what kind of promotion are you looking at?” he adds.

Money is a crucial element in a business like this, more so, because the returns come in much later. “You have to build your database first, generate awareness, get users hooked. Once the business becomes stable, you can scout for funding,” he says.

The big ‘F’

Procuring funding is a step that most start-ups falter on. But it’s simple, actually. “A good idea is to take money from friends and family at the start – they are least likely to bother you about returning the money and will be patient with you more,” he advises.

Clarity of vision is important, Brijraj says. “You have to be clear in your head about what your business is, where you want it to go. Merely attending an investors meeting with a PPT will not help. Be honest, do your groundwork, and be clear about your expectations. You will find that people will invest in your business.”

Other key elements

Apart from funding, he says, other challenges are running the business from day to day. “At the start, it can be daunting and very frustrating,” he says. “Perseverance is key. And trafline-team-300x160always start a business with a good co-founder that you can trust.”

In the case of Traffline, Brijraj handles the business development side while Ravi looks after daily administration, finance and project management. “You must build a good team, and you must be willing to go out there and sell your idea. Going out on the field is crucial. You cannot build your business sitting in office,” Brijraj says.

In Mumbai, Traffline has now developed an excellent working relationship with the traffic police. “We worked together a lot during the recent Syedna funeral, and the Ganpati festival last year. We sit in their control rooms and issue alerts. This has happened after continuous follow up, and the traffic police see value in our services. Now they call and inform us about closed roads or traffic restrictions,” Brijraj reveals.

Key tips

Brijraj confesses that he took his time coming around to the idea of working on Traffline full time. “If you are sceptical or have the least doubt, work on the project part time. But keep researching the model constantly. Take the plunge to join it full time only when you have the confidence to do so.”

Be patient till the money comes in, he says. “Now that we are known and that we have funding to back us, naturally the expectations from us have increased. This means that we have to scale up our operations faster, grow our consumer base exponentially, come up with better products. Venture capital is like rocket fuel – it can take you from one spot to another very quickly, and people will also be willing to work with you more if you have funding,” he says.

(Pictures courtesy Brijraj Vaghani)

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Enough said

Africans today, who else tomorrow?

Somnath Bharti’s antics against the Ugandan women spell doom – will this happen with communities in the country as well?
Humra Quraishiby Humra Quraishi

We’ve all heard of the dreaded midnight knocks on doors and raids happening in the Kashmir Valley and in the North East, but to have a similar thing happen in Delhi is unthinkable. Delhi’s Law Minister Somnath Bharti and his men barged into a home of a small group of Ugandan women, and not just abused them but accused them of running prostitution and drug rackets!

Call this intrusion by any term of your choice, barbarism or anarchy or dictatorship, but this act reeks of double standards and racism. Could Bharti and his men have barged into a fellow minister’s home or into a tycoon’s farmhouse or even in the hotel room of a European in this fashion? No, because he would have been thrashed and thrown out!

But his terrorising antics against these Ugandan women have a lot to do with our misconceptions against dark-skinned people and our prejudices against Africans. Bharti merely played on our biases, throwing serious accusations at these hapless women. His language, his thoughts, his tactics – all of these were utterly third class and unworthy of a law minister.

And if this kind of behaviour is not halted in time, it would spell disaster for all of us. For today, this is happening with Africans. Tomorrow, what stops this behaviour from turning inward, towards particular communities or castes or minorities? That’s how ghettos are made – and that’s how so many exist in the country already.

Why speak of ghettos alone? Something like this has already been in operation for so long, in our major cities. Well-to-do Muslims have voluntarily moved to the outskirts of Ahmedabad. Muslims are outright refused houses in upscale localities in Mumbai, and there exist Muslim localities where not a single Hindu family will be found. This has not just broadened the gap between two communities, but has also paved the way for misconceptions about the ‘other’ – and who can blame them? After all, how can children from both communities learn about each other if they are not allowed to mingle with each other, if they are forced to live miles apart?

Coming back to the recent developments in Delhi, I must confess to a definite feeling of dismay. Though I have been writing in support of the AAP all along, I do feel concerned for the future. With little hope in the Congress, one looked at AAP as some sort of a saviour political outfit. But this one incident and its aftermath has paved the way for a re-think.

Humra Quraishi is a senior political journalist based in Gurgaon. She is the author of Kashmir: The Untold Story and co-author of Simply Khushwant.

(Picture courtesy in.news.yahoo.com)

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Enough said

Pehle AAP?

What set the Aam Aadmi Party (AAP) apart was their fresh approach to campaigning, which the Congress and BJP lacked.
by Humra Quraishi

From Gurgaon I have been travelling to New Delhi on almost all the days of this last week, and on my travels and at my destination, I have been watching and observing the election build up in the national capital. As expected, in the so-called ‘strongholds’ of the Congress and the BJP camps, the mood has been nothing but typical.

When I say ‘typical’, I speak from the experience of past elections, when one saw the same mood and campaigning tactics as those employed in recent times. There have been the same hackneyed slogans and shouting matches between opponents. The same mud-slinging. The same one-liners and cheap shots. Yes, there have been a couple of new inputs concerning Mr Modi, but there has been nothing novel or exciting about the two parties’ campaigning. Which is why the Aam Aadmi Party (AAP) came as a breath of fresh air.

I was actually taken aback on seeing the enthusiasm amongst the AAP volunteers and workers, who did not look like they had been ‘bought over’ or ‘paid’ to do their jobs. They looked sincere in their efforts, making it quite obvious that they were out on the streets to campaign because they genuinely wanted to bring about a change in governance at the grassroots level. With brooms in their hands and topis on their heads, they were seen interacting with all people, establishing an instant connect.

Interestingly, while so many of the AAP volunteers walked the streets and campaigned, there was never any need for any police bandobast. I was rather touched on seeing these AAP men and women mingling with the crowds and getting a very positive response from the public. There was also a lot of cheering as the party’s topis were placed on each head. I also received one such topi!

There is no saying what the influence of AAP will be on the future course of politics, but if ever an indication was needed for those currently in power that the country is desperately looking for a change in leadership, the welcome AAP received in Delhi should sound a loud warning bell to all.

Humra Quraishi is a senior political journalist based in Gurgaon. She is the author of Kashmir: The Untold Story and co-author of Simply Khushwant.

(Picture courtesy www.livemint.com)

Categories
Enough said

The mark of a journalist

Nikhil Chakravartty was everything a journalist should be – ethical, simple and scholarly. They don’t make journalists like him anymore.
by Humra Quraishi

This year, on November 3, noted journalist Nikhil Chakravartty would have turned 100. On the occasion of his birth centenary, there were several people from the fraternity and outside it, who got together in New Delhi for a two-day international conference organised by the Editors Guild of India, India International Centre, Nikhil Chakravartty Foundation and the Centre for Media Studies (School of Social Sciences, JNU).

I loved what Bangladesh’s former Foreign Minister, Dr Kamal Hossain said. “As we look forward to a common future for South Asia, we should begin to identify basic common objectives. Clearly, the first on the list must be peace and stability in our region in interests of the poor and the deprived in each of our societies. Development, in this context, must mean sustainable human development that must be sensitive to environment and social concerns. A sound test of a people-centred development is how it improves the conditions of the bottom 50 per cent of our populations?” he said.

birth centenaryI first met Nikhilda in the spring of 1987. He was then the Chairman of NAMEDIA, editor of the weekly Mainstream, and his column in the Sunday Observer was said to be the ‘pulse of the country’s political scenario’. He used to stay in New Delhi’s Kaka Nagar, a typical government colony, but his ‘D11’ type apartment stood out from the rest with its post office-red gate. I was so impressed by the colour that the very next day I went out and bought the same paint and painted all the doors and windows of my house with it!

There was something about his personality, too, that stood out as much as the red gate of his home. Forthright and bold, he never looked hassled or angry, and was one of those few journalists who spoke and wrote fearlessly against the political establishment and the mess in society. He was one of those veterans in the field who believed in delving right into the causes of issues, fishing out the details.

I asked him, “How do you travel for work?” He replied, “Well, I catch a bus. I have no reservations about that. And I prefer to travel alone. For my profession, travelling is a must, as I want to see for myself the situations and ground realities as they unfold, whether here or in Iran, Poland or in Afghanistan. You have to travel and meet the masses.”

I mused on that for a while, then said, “What would you say about the hypocrisy in society, affecting our attitudes towards women?”

He said, “It is a complex situation. Our society is one of extremes – either we are totally withdrawn [from issues] or we are head over heels in love. The balance is missing. It is deep rooted because of our social background, which is a mix of feudalism and modernisation. But someday, we will be able to get out of this. Take the example of China, where women were oppressed, but Mao’s revolution changed the whole nation.”

I asked him his opinion on modern India. This is what he said, “In modern India, society has less taboos and individual freedom is encouraged. But do let me add, with emphasis, that with all our modern living, a great amount of insensitivity has crept in. Norms have been shattered. There is no ‘Indianness’ left, the only views thriving belong to the RSS and Arun Shourie. We have not developed culturally, and that’s the root cause of our decay.”

Humra Quraishi is a senior political journalist based in Gurgaon. She is the author of Kashmir: The Untold Story and co-author of Simply Khushwant.

(Pictures courtesy www.outlookindia.com, wearethebest.wordpress.com)

Categories
Kharcha paani

Mumbai will spend less this Diwali: Survey

City is second to New Delhi in probable cut in Diwali spending; inflation and shaky job situation are the reasons.
by The Editors | editor@themetrognome.in

Diwali will be upon us in November, but it seems that worried Mumbaikars are practicing thrift already.

A country-wide survey conducted by ASSOCHAM (Associated Chambers of Commerce and Industry) and released recently reveals that this Diwali, there will be a 40 per cent cut in most households’s festive budgets, with Delhi-NCR topping the list. The survey sample includes a majority of middle and lower income families.

The reasons given for slashing their Diwali spends were: rising monthly expenses due to high inflation, less job opportunities, shrinking real wages, and staggering costs of food commodities that are commonly used during Diwali.

Titled ‘High prices dampening the festive spirit’, the survey was conducted under the aegis of ASSOCHAM and showed that over 72 per cent respondents from middle and lower middle income families would spend nearly 25 per cent of their monthly salaries on Diwali for shopping, sweets, gifting, apparel etc. Delhi-NCR is on top of the chart projecting curtailment of festive budget thanks to eroding purchasing power, while Mumbai ranks second, followed by Ahmedabad, Kolkata and Chennai.
 The survey was conducted over two months beginning August to September 2013 in major cities like Delhi, Mumbai, Kolkata, Chennai, Ahmedabad, Hyderabad, Pune, Chandigarh, Dehradun etc. A little over 200 persons were selected from each city on an average. 
“The skyrocketing prices of essential commodities have left the aam aadmi  hard pressed. Be it sweets, dry fruits, crackers, pulses, dairy products, fruit or vegetables, the prices have registered large increases this year compared to the Diwali of last year. Even gold, the much sought-after item during this festive season, stays in the range of Rs 30,000 per 10 gm compared to Rs 22,000 last Diwali,” said DS Rawat, Secretary General, ASSOCHAM.
The survey reveals that the high income group remains unaffected from rupee fall, double digit food inflation. However, a large number of lower and middle income groups indicate that they are finding ways to cut back spending now or indicating they will do so in the future, noted the survey. A majority of respondents said that they plan to spend fewer amounts on this festive season as the prices on average of most of the gifts and traditional Indian sweets have gone up by 55 per cent, while the value of saving has gone gown by almost 15 per cent. Revisions in interest rates by banks have also sent their EMIs soaring, further eroding their monetary power, adds the survey.
Most of the respondents plan to cut down on personal expenses or go bargain hunting to keep their festive budgets in control. Over 57 per cent of the respondents will buy only on sale or discounts, 12 per cent will buy fewer gifts and the rest 2 per cent will buy a group gift. Only a small percentage feels that festivals are the time to splurge, even as discounts remain the biggest attraction for most buyers.
Over 76 per cent of respondents said that monthly grocery bills have jumped to about Rs 7,000, compared to Rs 4,000 in the last 12 months. The prices of vegetables and bakery products have also risen in the last few months. Obviously, this will affect the Diwali celebrations. Milk, butter, sugar, dry- fruits, flour and labour charges all go into making sweets. On the other hand, dry fruit and sweets are the most expensive items in Diwali.
The survey adds that the rates of ghee, sugar, edible oils, atta and spices have also registered increases of around 25 per cent to 35 per cent during the past one year.
(All figures courtesy ASSOCHAM. Picture courtesy webylife.com)
Categories
Trends

Young and the restless investing in realty

Majority of urban young are shying away from investing in gold and stocks, preferring real estate amidst a global slowdown.
by The Editors | editor@themetrognome.in

With the rupee showing further signs of a slide, and stocks and mutual funds becoming a riskier investment proposition, about 85 per cent of the urban working class is preferring to invest in real estate, finds a survey.

The survey, titled ‘Rise in demand for real estate in urban cities’ was conducted by premier industry body ASSOCHAM (Associated Chambers of Commerce) in the metros – Mumbai, Delhi, Chennai, Kolkata – and other cities such as Pune, Hyderabad and Ahmedabad. The survey sample included directors of companies, officers/managers in Central/State bodies, teachers and self-employed professionals like lawyer, CAs, doctors, consultants, druggists and small traders. A unanimous thought to emerge from the survey was that a global slowdown and a weak rupee have started casting a shadow on stocks.

The Mumbai city skyline is seen from a s“Over 1,500 respondents felt that investments in real estate, residential and commercial properties are found to be lucrative and much safer these days as such investments are completely insured as against those in gold, stocks and mutual funds,” the survey found. “As many as 82 per cent said that real estate should be the preferred investment option compared to gold and other traditional investment instruments.

“According to them, investment in yellow metal is not as profitable as that of real estate, as they expect that gold prices to further fall. The recent fall in prices has led many to believe that funds can face increased redemption pressures because of the general change in belief that gold is a safe haven. This trend has slowly changed in the country, especially among the investment-savvy class.”

Releasing the survey on Sunday, June 30, the ASSOCHAM Secretary General, DS Rawat said, “About 78 per cent of the urban working class remain keen to park their surpluses in buying residential properties in view of better connectivity, infrastructure and basic facilities and they attach not much preference towards buying commercial properties as these properties are beyond their means which involve higher volumes of investments. On the other hand, about 22 per cent working class and professionals give preference to the commercial properties especially in tier I and tier II cities as they feel that within one or two years, prices of commercial properties will also jump up substantially to get them an attractive premium.”

The survey also revealed that the  maximum concentration of real estate investments from urban working class and professionals are seen towards residential properties in emerging tier II and III cities which include Jaipur, Bhiwadi, Rishikesh, Haridwar, Nainital, Chandigarh, Dehradun, Sonepat, Panipat, Pune, Nasik, Jaipur etc. Moreover, this is also indicative of the fact that buyers in tier II and III cities are looking for quality development and developers with proven track records are reaping the benefits on those given scale of expectations. Over 62 per cent respondents from the professionals’ lot chose real estate properties in Tier I cities like Mumbai, Delhi, Kolkata, entire NCR, Hyderabad and Bangalore for maximum returns.

Expressing their opinion about the investment in stock markets, a majority of respondents felt that with global slowdown most of the corporations are rationalising the salary structure of their employees with emphasis on cost cuttings, thus dampening the spirit of investment in capital markets.

Nearly 200 respondents, however, still favour stock markets to park their funds and feel that it can give them best returns in a shorter and longer time. They expressed hope that in future, stock markets will bounce back and catch investors’ attention as usual.

As far as urban working class, the investment in gold is concerned, the survey has revealed that the fall in gold and jewellery prices have discouraged the working class to invest in it.

More than half of them said they would prefer to stay in rented apartments and instead, invest in their tier II and tier III city home town for better appreciation potential. About 78 per cent of those working professionals with double income, who bought a house in a metro city, wanted to invest in their home town for a second home.

(Pictures courtesy www.vakilhousing.com, india.nydailynews.com)

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