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Deal with it

BMC goes after diabetics in Mumbai

BMC will set up special OPDs, dispensaries and new hospitals in the city to deal with high diabetic patient load.
by The Editors | editor@themetrognome.in

The highest numbers of diabetics are found in India, and many of them are concentrated in the metros. Naturally, the current public health facilities are overstretched in dealing with the large numbers of patients seeking treatment.

Recently, the Confederation of Indian Industry (CII) in partnership with Eli Lilly announced that it had developed a unique platform that not only deliberates on the rising menace of diabetes, but that it had submitted actionable recommendations to help strengthen policies and Government programmes [such as NCPCDS] related to the management of diabetes.

The BMC is now coming up with special OPDs, 80 dispensaries, 18 peripherals and 3 major hospitals in Mumbai to address the ‘increased NCD patient load’ under NCD Programme Services initiative. “The Corporation is trying to inculcate the habit of eating healthy food amongst the citizens of Mumbai”, said Dr Daksha Shah, Deputy Executive Health Officer (NCD) RNTCP, Public Health Department, Municipal Corporation of Greater Mumbai (MCGM). She added that the novel initiative involves intensive regional consultations with relevant experts to draw up comprehensive suggestions, best practices, challenges and enablers faced by service providers in Government and private sectors in day to day management of diabetes patients.

Said Dr Ashok Kirpalani, Professor and HOD, Nephrology, Bombay Hospital Institute of Medical Sciences (BHIMS), “There is a need to check diabetic nephropathy at an early stage before the need of dialysis sets in. The ability of microalbuminuria test to pick up renal failure at an early stage needs to be recognised as there is only 3 per cent mortality in test positive patients.”

Dr. Manoj Chadha, Endocrinologist, PD Hinduja National Hospital and Medical Centre, said, “High blood pressure needs to be recognised early and treated appropriately with ACE inhibitors/ARB”. He added that “Hypertension is also an important contributor to morbidity and mortality in Diabetes Mellitus.”

(Picture courtesy www3.imperial.ac.uk. Image is used for representational purpose only)

 

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BMC completely lax on addressing citizen complaints?

Report on working of Ward Committees, lack of questions asked by councillors paint a very sad picture for Mumbai city.
by The Praja Foundation

Every year, Praja Foundation releases a report on the working of Ward Committees and civic problems in Mumbai. What we can see is that the situation of civic governance in the city has deteriorated drastically when it comes to the redressal of citizens’ civic complaints. The civic administration, which is a service providing body, has revealed itself to be inefficient and lax when it comes to resolving civic issues. In 2014, on an average it took at least 87 days for closing ‘contaminated water supply’ complaints in ‘S’ ward and 59 days to ‘repair pipe sewers/main sewers’ in ‘H/E’ ward. Contaminated water supply complaints should be resolved in one day according to the Citizens’ Charter, and sewers should be repaired in 7 days.

To add to these woes, what is seen is complete apathy on the part of our Municipal Councillors, 27 of whom have not raised a single question in ward committee meetings all year! Not only that, there are three councillors who have not raised a single question in the last three years – Anita Yadav (representing Sassoon Dock, World Trade Centre, Geeta Nagar), Ujjwala Modak (representing Bandrekar Wadi – Ismail College – Natwar Nagar) and Jyotsna Parmar (representing Mahim Sonapur – Labour Camp)!

Nitai Mehta, Founder and Managing Trustee of Praja Foundation, says, “Maharashtra Chief Minister, Mr Devendra Fadnavis recently announced Project Mumbai to become an International Financial Centre to attract global investments, jobs and development. How can we achieve this status when basic civic needs of citizens are being neglected time and again? And to add to citizen woes, our elected representatives are clearly not interested in raising civic issues and taking the Executive to task for not resolving them and proving efficient services.”

Despite the many problems in the civic governance of the city, the councillors have not been as active as necessary in addressing all issues. Between 227 of them, the Municipal Councillors have only asked 970 questions in 298 ward committee meetings in 2014, which is a meager three questions per meeting!

Milind Mhaske, Project Director at Praja further added, “Only 35  per cent of the 66,747 civic complaints in 2014 have been closed by MCGM, whereas 63 pre cent have not been addressed.”

On an average it takes the MCGM 17 days to address civic complaints such as contamination of water, drainage chokes and blockages, and lifting garbage, when it should actually take only three days. High rate of complaints regarding these issues is hazardous to the life and health of Mumbaikars. How can we have a global city which is unable to address these basic issues on wards which have seen high rates of contaminated water complaints, such as P/N, K/W, R/S wards, have also seen a high rate of diarrhoea cases (196 cases) in the last three years, and wards where pest control complaints are not resolved, K/E, K/W, P/N wards have the number of malaria and dengue cases (75 cases) skyrocket.

The number of complaints on the state of roads in Mumbai has decreased by 48.3 per cent in 2014 as compared to 2013, whereas the number of complaints on in 2014 drainage has seen a decrease of 26.1 per cent. Complaints on water supply issues have risen by 25.8 per cent and solid waste management by 32.8 per cent.

Even though on paper, the system looks good, when it comes to implementation, there are serious flaws. The MCGM already has a decent complaint redressal mechanism, Central Complaint Registration System (CCRS), which should have been a one stop shop for registration of complaints, integrated with latest tools such as Mobile Apps. Despite the existence of 1916 and CCRS, people are not using these services enough. This is mainly because they are not being advertised and promoted sufficiently. A parallel system for pothole complaints has also been introduced, with a separate portal – http://www.voiceofcitizen.com/ in 2011.

According to Mhaske, “The Municipal Commissioner went on to announce that citizens will also be able to register complaints related to Storm Water Drainage and Solid Waste Management in the portal. Plans are being made for systems that are, eventually, never implemented. Ideally, the MCGM should have integrated all the tools into the CCRS and worked on existing gaps to strengthen the system.”

Despite the many problems in the civic governance of the city, the councillors have not been as active as necessary in addressing all issues. Between 227 of them, the Municipal Councillors have only asked 970 questions in 298 ward committee meetings in 2014, which is a meager three questions per meeting! 109 questions out of 970 (11%) were on the issue of renaming of roads and chowks. 27 councillors have not asked a single question in the year 2014, with K/East ward having the highest number of councillors (4) who have not asked a single question. Three councillors have not asked a single question over the past three years!

Mehta concludes, “The apathy shown by our elected representatives is appalling. By raising appropriate issues and questions in ward committees, our elected representatives can improve civic governance in the city and see to it that citizens’ lives are made easier. The civic administration should be more engaged with the reality of citizens’ lives and take proactive steps to improve implementation rather than announce lofty schemes.”

(Picture courtesy www.thehindu.com. Image is a file picture)

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Mumbai is counting its trees

IT based census of trees recently included Governor’s residence, Raj Bhavan, Mumbai, which has about 3,000 trees of Mumbai’s 19 lakh trees.
by The Editors | editor@themetrognome.in

The Brihanmumbai Municipal Corporation (BMC) is currently on a tree-counting spree all over Mumbai. Recently, the exercise was carried out at the Governor’s official residence in Mumbai, the Raj Bhavan.

The IT-based census of trees in the Raj Bhavan took place on Friday; it turns out Raj Bhavan has 3,000 trees. Additional Municipal Commissioner SVR Srinivas (in pic above) is in charge of the project.

The Tree Census has been undertaken by the BMC for the first time, carrying out the exercise using IT. The process involves GPS-based tracking and GIS mapping of trees. The earlier census was conducted in 2008, but manually. Then, the tree count in Mumbai was 19 lakh.

According to the information provided by the BMC, the tree census using GIS and GPS-based paperless exercise involves physical survey and recording of individual trees in the defined area with relevant details such as spatial location, botanical name, common name, girth, height, canopy diameter, canopy type, condition (healthy, average, poor), family/genus, phenology, economic importance (medicinal, ornamental, fruiting), flowering season, colour of flower, carbon sequestration potential, etc are collected.

The exercise is scheduled to conclude in a couple of months. As per figures from the 2008 tree census, Bhandup has the most number of trees in Mumbai (1.59 lakh), with Andheri East coming in second (1.56 lakh trees) and Borivali coming in third (1.44 lakh trees). Chandanwadi has the lowest green cover, at just 3,919 trees.

(Picture courtesy indianexpress.com. Image used for representational purpose only and shows BMC Additional Municipal Commissioner SVR Srinivas undertaking a tree census in Mumbai)

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Deal with it

In the line of fire

There is no glory in death caused by negligence. A young firefighter’s death raises many questions about the profession and its hazards.
by Mamta D | @silverlightgal on Twitter

In the line of fireOn July 18, 2014, Nitin Ivalekar (inset, on left), a brave Mumbai firefighter, died after being trapped in the burning building of Lotus Business Park. The top floors of the building, a 22-storey commercial establishment in suburban Andheri, caught fire at around 11 am.

More than a dozen firefighters were sent in for the rescue operation, Nitin Ivalekar among them. Unfortunately, for him, the rescue operation turned fatal as he became one of the casualties instead of one of the survivors.

Nitin belonged to the Borivali Unit of the Mumbai Fire Brigade and was among the first group which responded to the fire call. Five others who were part of the group of firefighters participating in the rescue operations on Friday are said to be badly injured. This incident brings to light the precariousness of firefighter’s lives and the inadequateness of fire safety measures in India.

A few good men (or women)

In India, where society has always urged youngsters to pick ‘safe’ jobs like engineers, doctors, architects, and so on, there are hardly any takers for firefighter jobs. Someone once said, “All men are created equal, then a few become firemen”. The brave young men (and women) who opt for this hazardous and risk-filled profession belong to that ‘indispensable yet invisible’ category of people whom we take for granted. A fire in some building? Call the firemen. Fire doused? Call them heroes and pay them rich tributes – and then forget all about them. The firemen go back into the shadows, waiting there 24×7, until the next firefighting operation starts.

Firefighting as a profession

Signing up to be a fireman is not merely a matter of building up a steely resolve or determination. You must possess the requisite qualifications and fitness too. Typically, there are two entry levels — Fireman and Assistant Station Officer and from there on, you can become a Fire Officer-In Charge, Fire Officer, Sub Fire Officer, and so on. The minimum qualification you need in order to be a fireman is, passing Class VII. To apply for an Assistant Station Officer, however, you must be a science graduate, with chemistry as your principal subject. This is because your task may involve handling chemicals or may need good subject knowledge of chemicals.

You also have to go through rigorous physical tests and procedures if applying for the position of firemen or ASO.

Tracing history

It was around 1477 that the earliest incidents of fire protection in erstwhile Bombay began to be noticed. Back then, there were no motorised engines. Men would operate makeshift carts and horse drawn carriages to put out fires. Only centuries later, the Bombay Fire brigade officially began as a part-time police function. In 1865, the Bombay Fire Brigade came under the joint control of the Government and the Municipality. A formal Bombay Municipal Corporation Act was put into place in 1888 and since then, fire safety and fire control measures became the responsibility of the Corporation. It was only around in 1907 that the first motorised fire engine was commissioned in Bombay.

Current scenario

The firefighting services in India are still not well-organised or well-equipped. Many State-level fire departments lack specialised firefighting appliances. The communication systems used by the fire departments are often archaic. Also, lack of adhering to fire safety norms by builders and proprietors of high rises leads to incidents of fire which could have been easily avoided. Besides these, it is the citizens’ onus too. Do we as citizens keep ourselves informed about fire safety measures? Do we take simple yet necessary precautions to prevent fires on a daily basis?

A number of corporate establishments are nowadays conducting fire drills and mock firefighting exercises to educate their employees. Such initiatives are needed in housing societies too. Any person using cooking gas cylinders on a regular basis must be aware of the dos and don’ts of using them and must be aware of precautions and disaster control measures. Likewise, people using inflammable items should be alert and cautious.

If every citizen were more alert, prevented fires, or took appropriate controlling measures in case of fires, the loss to life and property would be minimal.

As it happens, today, we take the department of fire services for granted. Lest we forget, these men who risk their life and limb for us are family men, too. Some, like Nitin Ivalekar, leave behind a very young wife and little kids. Others leave behind aging parents, who were probably dependent on his income.

A little caution on our part can go a long way in preventing fires and avoiding casualties.

(Pictures courtesy www.mumbaimirror.com, outlookindia.com) 

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Deal with it

City’s conservancy workers will get their own flats

BMC moves proposal to construct flats on ownership basis for its almost 35,000 conservancy workers using an FSI of 4.
by The Editors | editor@themetrognome.in

Dockyard road collapseA horrendous building crash at Dockyard Road in September last year killed 61 people. The spotlight fell on the state of the building – it was 33 years old – and the fact that it was owned by the Brihanmumbai Municipal Corporation (BMC). The building housed employees of the BMC’s Markets Department.

After the uproar over the crash, the BMC swung into action and fast-tracked a proposal seeking to build flats for the Corporation’s 35,000-odd conservancy workers under the ‘Ashray Scheme’. As per the scheme, conservancy workers in the city would get permanent homes that the BMC would build and hand over to the workers along with ownership rights. The Improvements Committee of the BMC first approved the proposal to use 4 FSI in the construction; the Standing Committee soon followed suit and approved the proposal as well. It has now been sent to the State Government for approval.

As per the scheme, redevelopment or reconstruction of old buildings will be done to provide homes for the BMC’s about 35,000 employees working in solid waste management. “The huge numbers of conservancy staff have always carried out their duties of keeping the city clean,” says Rahul Shewale, Standing Committee Chairman, BMC. “However, so far their own living quarters were not adequate. The city’s health is affected if their financial and social lives are unhealthy. We feel that a large part of their issues will be solved if they have their own houses.” He added that the BMC could not build these houses because of existing FSI rules and unavailability of plots. But if an FSI of 4 was granted, the project could get underway and the surplus units could be developed for Project Affected Persons (PAPs). The overall project cost is pegged at about 1,800 crore.

Currently, the BMC’s conservancy workers stay in 39 staff quarters located all over Mumbai. Most of these dwelling units are in a bad condition.

(Pictures courtesy Sudharak Olwe [part of his award-winning ‘In search of dignity and justice’ series], www.thehindu.com)

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Overdose

This is why Mumbai is not Shanghai

It is through its consistently stupid decisions that the BMC is holding Mumbai back from being a truly international city.
Jatin Sharmaby Jatin Sharma

It’s true that the tongues of our politicians and of those in authority have always been slippery. Or rather, there doesn’t seem to exist a filter between their brains and their tongues. From blaming chowmein for rape to shutting down bars at 1 am to make the city safer for people, our authorities have, to be fair, always worked overtime to come up with the most innovative solutions to problems that plague us all.

But the BMC’s newest decision takes the cake. I continue to be amazed by how the biggest municipal corporation of India consistently comes up with highly original solutions for cost cutting. But before I get into really praising them, I would like to throw light on the fact that these are the same people who have been claiming to turn Mumbai into Shanghai or a world class city that would be lauded by all.

What did the BMC do now, you ask. Well, the Corporation has had a task at hand: that of cutting costs that go towards paying its drivers. The BMC hires drivers for all official works, and these may range from driving their bosses around, to even manning ambulances at all hours. These drivers, like other Government employees, work within an eight-hour schedule, and any overtime is to be paid for in their salaries. However, the BMC found that it was paying highly ridiculous amounts of overtime, because most drivers were working way beyond their eight-hour schedule. The problem of overtime pay was escalated such that the drivers were found to take home more salaries than their bosses!

And so the good folks of the BMC hit upon an easy solution: get retired drivers back to work so that costs do not escalate further.

Dear BMC, I would like to bring your attention to a couple of points. One, the retired drivers retired for a reason. That reason could be age, failing health, failing eyesight. Ultimately, it all leads to safety, or the lack thereof. There is every possibility that you made them work round-the-clock when they were still in service, so it makes me wonder if they are really up to Round 2 with you again.

Second, I assume you are going to pay your retired drivers some salary, right? So why are you not hiring young blood, instead? Also, what extra provisions are you making for these retired-but-back-to-work drivers? Are they contractual employees liable for benefits and leaves? Besides, have you considered the costs if these drivers are unable to drive properly (due to health reasons) and bang your cars into other cars or, worse, people?

I am sure this latest decision was given as much thought as the earlier ones that even considered covering up mannequins peddling underwear. Or refusing to fine their engineers for the city’s bad roads instead of making them accountable for the same. Or lowering the rates for hoardings that featured politicians. Or still not inaugurating a park in the city 11 months after its completion, because there’s nobody to inaugurate it. We could go on and on…

What else can be expected from a Corporation that wants to improve Mumbai’s look and standard by travelling to foreign countries and coming back with ideas to ‘cut and paste’ what works there? A city becomes a world class city when the municipal corporation is committed to identifying its real problems and coming up with local, workable solutions. It’s time that people in the BMC realise that the city has suffered for long because of such harebrained ideas. I wonder if the BMC will soon outsource its think-tank to a foreign agency as well.

Jatin Sharma is a media professional who doesn’t want to grow up, because if he grows up, he will be like everybody else. ‘Overdose’ is his weekly take on Mumbai’s quirks and quibbles.

(Picture courtesy www.panoramio.com) 

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